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MICROSOFT DYNAMICS CRM AND MICROSOFT OFFICE 365 BUSINESS PRODUCTIVITY ONLINE

Microsoft Dynamics CRM Online and Office 365 - get a 365 degree view of your customers. Powerful and flexible cloud based solution with the familiar Microsoft productivity, collaboration, and user experience brought together in the cloud. Access your resources anywhere,  anytime. Y

Exchange Online - Quickly launch e-mail messaging online that allows employees online access to shared calendars and contacts.

Office SharePoint Online - Secure central location where employees can easily collaborate, find resources, manage content and workflow.

Office Communications Online - IM and presence awareness in a secure environment increases productivity by facilitating  connections.

Office Live Meeting - Conference with colleagues and engage with your customers through real-time meetings, training session and events.

Customer Relationship Management (CRM) Online

Microsoft Dynamics CRM Online  combines everyday Microsoft® Office applications with powerful customer relationship management (CRM) software accessed over the Internet to rapidly improve marketing, boost sales, and bolster customer service interactions. Microsoft Dynamics CRM Online equips business professionals with access to customer information through a full

suite of marketing, sales and customer service capabilities with a familiar Microsoft Office

Outlook® experience to help ensure rapid user adoption  and fast results.
MARKETING: MAXIMIZE YOUR MARKETING INVESTMENT

Provide marketing professionals with intuitive data management and segmentation tools,

Powerful campaign management features, and insightful marketing analytics to help increase

the effectiveness of marketing programs, generate demand, and better track key performance

indicators. Plan, launch, & track campaigns more efficiently with marketing workflow that reduce

repetitive manual tasks. Microsoft Dynamics CRM helps you capture the right information and

deliver it to your marketing  teams & target audience at every stage of the campaign life cycle

SALES: SPEND MORE TIME SELLING

Give sales professionals fast access to their customer data and history so they can spend less time

on administrative tasks and spend more time selling. Use wizard-driven communications tools to  keep

sales prospects and customers informed of new product and service offerings. Microsoft Dynamics CRM Online provides sales professionals with a single view of the customer with tools that streamline and automate everyday sales processes for shorter sales cycles  and higher close rates.

SERVICE: DELIVER SUPERIOR SERVICE

Deliver customer information, case management, service history, and support knowledge to the desktops of customer service professionals, giving them the tools they need to deliver consistent, efficient service that helps enhance customer loyalty and profitability. Microsoft Dynamics CRM Online provides a comprehensive customer service solution that is familiar to users and customisable to match your  process.

 

Mi COMPLIMENTARY SERVICES

As a Microsoft Independent Software Vendor (ISV) and Partner we offer these services to complement, extend, and enhance business solutions:

HOW TO BUY

Visit our online shop or contact us for additional details. 30 days FREE Trial here. These business critical applications are deployed online with no changes required at your location with your existing IT infrastructure. All you need is an Internet access from anywhere, anytime. Work better.